Interceptum Features

Our online surveys offer the following features, click to learn more:

Introduction and Conclusion

You may specify an introduction and conclusion message that are displayed to users when they start and finish the survey.

Survey Questions

Surveys support the following types of questions: Categorical: participants must select one choice from a group of possible choices; Custom Fields: participants must fill out a series of fields that you define. Fields include checkbox, date, date & time, dropdown list, number, texte, etc.; Multiple Choice: participants may select more than one choice from a group of possible choices. It is possible to control the minimal number of choices participants must make and the maximal number of choices that participant may make from the list; Ordinal: participants must rank a series of choices in their order of preference; Matrix: participants must complete a data table. The values entered by the participant can either be Numbers, Text, or a selection in a List; Text: participants must enter free form text. Image Selection: participants must select one or more images from a list of images. The images are shown as thumbnails that can be enlarged. Description: A type of question that is used to provide information to participants. For example a series of steps to complete in a website being evaluated.

Survey Questions' Options

Survey Questions support the following options: Mandatory: participants must answer the question; Conditional Questions: participants will be required to answer one or more questions depending on how they answer the question; Show Answer Identifiers: if enable, the identifiers (i.e. A, B, C or 1, 2, 3) associated with the available answers will be displayed to the participant; User Comments: if enable, the participants can enter free form text below the question. Minimum and Maximum Choices: specify a minimum and/or maximum number of choices a participant can make. Alphabetical Ordering of Choices: always show the choices in alphabetical order regardless of the participant's language. Random Ordering of Choices: always show the choices in a random order to limit biais.

Copy Survey Questions and Complete Surveys

You can copy questions with all their options. This speeds up the creation of a survey that has many questions with the same options. You can also copy entire surveys to re-use an existing survey with a new set of participants.

Survey Access

You may specify if the survey is one or more of the following: Public: the survey is publicly accessible by anyone with the appropriate web site address (URL) to access the online survey; Private: the survey is accessible only to participants who have been invited and received a participation code; Intercept: the survey is accessible only to participants who have been intercepted on your website and accepted to participated in your survey.

Invitation Management

If you decide not to use intercepts to invite survey participants, you may nonetheless invite participants using automatically generated emails. All you need is a list of email addresses and optionally the first and last name of the participants. This information will be used to automatically create and send email invitation messages to users. If your survey is a private survey, the email messages will contain the invitation code that participants will be required to enter before they can participate in the survey.

Question Randomization

You may optionally specify to randomize the order of the survey questions for each participant.

Progress Bar

You may optionally specify that a progress bar is to be displayed to the participants to inform them of their progress in answering the survey.

Participant Personal Information

You may optionally specify what personal information is to be collected from participants in the survey. The personal information collected can be fully customized using different types of fields, such as Text Fields, Dropdown Fields, Checkboxes, etc.

Active / Inactive

You can set whether the survey is active or inactive and control when users may access the survey.

Privacy Policy

You may optionally specify a privacy policy that will be displayed to participants below the introduction message.

Single Screen Survey Completion

If you conduct surveys over the phone, operators can easily fill in the answers of the participants by using a single screen.

Printable Surveys

If you conduct surveys using regular mail, you can print a copies of the survey and send them out by regular mail. Your staff can then use the Single Screen Survey Completion feature to quickly enter the "paper" participants' answers.

Rich Text Formatting

You can use a WYSIWYG html editor to author your survey introduction, conclusion, policy privacy and question texts.

Insert images in surveys

You may embed images in the survey. For example, you could insert you corporate logo to personalize the survey. You could also incorporate images of new versions of products to be rated by users.

Bilingual and Multilingual Surveys

You can create a single survey and completely internationalise the survey and the questions.

Email Notifications of Completed Surveys

You can receive email notifications when a participant completes one of your surveys. The email will contain a copy of the responses submitted by the participant in HTML format for easy viewing. Email notifications makes tracking the participation rate easy.

Automatique Drawing of Prize Winners

You can automatically draw random winners for the prizes you offer to the online survey participants. You specify the dates within which the survey must have been completed and the number of prizes available. The winners will automatically be selected randomnly.

Customize the look and feel of surveys and intercepts

You can customize the look and feel of the survey and intercept windows to match your corporate image by controlling the following settings: Window Border Color Window Background Color Window Title Font Color Window Text Font Color Window Button Background Color Window Button Font Color Background color of progress bar

Our Intercept framework is easy to integrate in your web site. By using intercepts you can control how your web site visitors are invited to participate in online surveys or to participate in other activities. Web site visitors intercepted on your web site can be redirected to a specific URL (web page) or a survey can be displayed directly from your web site. When a visitor is intercepted to be invited, a window with your invitation message will be displayed to the visitor in your own website. The invitation message will appear over the content of your web site. Our framework does not use popups, which would potentially be blocked by popup blockers built into most browsers. Our intercept framework to invite survey participants offers the following features, click to learn more:

Invitation Message

You may specify the invitation message displayed to the web site visitors who are intercepted.

Easy Integration

You only need to add a single <script> element to any web page of your site from which you want to invite visitors. The code for the <script> element is provided when you create your intercept.

Redirection

You may specify any URL to which the web site visitors that have been intercepted will be redirected.

Survey Redirection

You may specify a survey that the intercepted web site visitor will be asked to complete. Specifying a survey will not redirect the web site visitor to any other web site. The web site visitor will complete the survey directly from your web site.

Multiple Domain Interception

If your web site is accessible from different domains or you want to invite web site visitors from different domains or web sites, you may track interceptions and specify interception parameters separately for each domain or web site.

Interception Parameters

You may specify the parameters below to control which web site visitors are intercepted and invited to participate. These parameters are intended to ensure that intercepted web site visitors have spent sufficient time on your web site to make them viable candidates for your online surveys. Frequency: a probability between 0 and 1 that a web site visitor will be invited; Minimum Page Views: the number of pages a web site visitor must view on your web site before he or she can be invited to participate; Minimum Minutes on Site: the number of minutes a web site visitor must have spent on your web site before he or she can be invited to participate;

Single Invitation

Once a web site visitor has declined or accepted the invitation, the web site visitor will not be invited a second time (unless he or she clears his or her browser cookies). By default the visitor will not be reinvited for a period of 30 days. You can change the number of days before a web site visitor can be re-invited by the same intercept.

Yes / No Captions

You may specify the captions of the "Yes" or "Accept" button and the "No" button that appear below the invitation message show to intercepted web site visitors.

Rich Text Formatting

You can use a WYSIWYG html editor to author your invitation message.

Multilingual Intercepts

You can create a single intercept and completely internationalise the invitation message and other text.

Our Analysis framework is used to analyze both the results of surveys and the results of intercepts. Our Analysis framework offers the following features, click to learn more:

Real time Results

The results for both surveys and intercepts can be seen in realtime as they come in.

Reports on Survey Results

There are two types of reports: Aggregate Statistics Reports, and Text Reports. Aggregate Statistics Reports These reports contain the following items for the following types of questions in the survey. Categorical questions generate a pie chart. Multiple choice questions generate a bar chart. Ordinal questions generate a pie chart. Matrix questions generate two matrices: a totals (sum) matrix and an averages matrix. These reports contain the following items for the following types of fields in the personnal information section or in a custom fields question. Checkbox fields generate a pie chart. Dropdown list fields generate a pie chart or bar chart. Number fields generate a matrix which provides the sum, average, minimum, and maximum values. With our report editor, it is easy to customize the charts in a report. You can easily select which participants' answers to include in the results by specifying search criteria. For example, you can specify that only the responses submitted between January 1, 2008 and January 12, 2008 are to be considered, or that only the responses of participants who answered X at question 1 are to be considered. Text Reports All the personal information and the answers to all questions can be viewed in text format. These reports are also used to view comments or details entered when a participants selects an "Other" option in a question.

Publish Aggregate Statistics Reports

The aggregate statistics reports can be published in order to give the public access to the results. You can chose the results of which questions are included in the publish report.

Reports on Intercept Results

The intercept results report contains two charts. The first shows the number of web site visitors who accepted and refused the invitation. The second displays the number of interceptions that occurred on each of the domains specified in the intercept.

Exporting Data

You can export your results in Comma Separated Value (*.CSV) format files that can be easily opened in popular spreadsheet programs such as Microsoft Excel and Corel Quattro Pro. You can also export your results in text format.