Online survey templates

Customer Satisfaction Internet Survey


Introduction
Welcome to our customer satisfaction survey. This survey will take only a few minutes to complete. You answers will help us improve our services to ensure they meet all your needs.
Information personnelle
Prénom:
Nom de famille :
Courrier électronique:
Questions du sondage
[1. Overall satisfaction ]
What is your overall satisfaction with [COMPANY]'s products and services?
Very Satisfied
Satisfied
Dissatisfied
Very dissatisfied
Comments
[2. Satisfaction on Price]
How satisfied are you with [COMPANY]'s products and services in terms of value for the price?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments
[3. Satisfaction on Quality]
How satisfied are you with [COMPANY]'s products and services in terms of quality?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments
[4. Satisfaction on Usage Expérience]
How satisfied are you with [COMPANY]'s products and services in terms of usage experience?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments
[5. Satisfaction on Ablity to fulfill needs]
How satisfied are you with [COMPANY]'s products and services in terms of ablity to fulfill needs?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments
[6. Satisfaction on Purchase Experience]
How satisfied are you with [COMPANY]'s products and services in terms of purchase experience?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments
[7. Satisfaction on After Sale Experience]
How satisfied are you with [COMPANY]'s products and services in terms of after sale experience?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Comments
[8. Comapared with other Products]
When compared to the products and services of competitors, [COMPANY]'s products and services are
Much better
Better
Equivalent
Worse
Much worse
Comments
[9. Repurchase]
In the future, will you purchase additional or related products and services from [COMPANY]?
Certainly
Likely
Not Likely
Certainly Not
Comments
[10. Recommend]
Would you recommend [COMPANY]'s products or services to others?
Certainly
Likely
Not Likely
Certainly Not
Comments
[11. Usage Frequency]
How often do you use [COMPANY]'s products and services?
Daily
Weekly
Monthly
Annually
[12. Usage Time]
How long have you been using [COMPANY]'s products and services?
1 Month
6 Months
1 year
3 years
5 years
More than 5 years
Comments
[13. Issues]
Have you experienced any problems or issues using [COMPANY]'s products or services? If yes, please specify.
Yes
No
Please specify
Conclusion
Thanks for taking the time to complete our customer satisfaction survey.
Get a quote! Subscribe!